We're here for you... whatever your needs.
Customer
Service Hotline
(1-800-289-5487)
Please
call our toll free Hotline antime from 7:00 AM to 5:00 PM (Pacific
Time) Monday through Friday for quick answers to any of your ordering,
product, or customer service questions, or any other types of inquiries.
You can also contact us via Email
where most questions are answered within 24 hours.
Security
& Privacy
Site
Security
Stronglite
uses a secured server certificate for our website that encrypts
your credit card information while it is traveling through the Internet.
Your
Privacy
Stronglite,
Inc. is sensitive to privacy issues with respect to the use of customer
information provided to us over the Internet. We believe it is important
for you to know how we treat the information about you that is received
by us when you visit. In general, you can visit Stronglite, Inc.
on the World Wide Web without telling us who you are or revealing
any information about yourself.
For additional information on privacy and security issues, please see our
our Stronglite Website Prviacy and Security Statement for complete details.
Ordering,
Viewing Your Basket Contents and Checking Out
Credit
Card Payments & Your Order
Your credit card is processed upon selecting the "process payment" option during checkout. .
You will receive an email on the next business day after your order
is placed letting you know an approximate ship date and delivery
date of your order.
Generally speaking you can expect to receive your Stronglite
order within 1-2 weeks.
Warranties
& Returns
Stronglite's
Lifetime Warranty
Stronglite
has a very liberal 30-day Money
Back Guarantee policy that ensures your satisfaction with our
equipment. Please see our Warranty for more details.
Returning
A Stronglite Product
We
believe that our tables and chairs offer the best value - price
plus quality - in the industry. If you don't agree, or have a problem
with your Stronglite product, you may return our product undamaged,
in its original packaging, within 30 days of purchase and we will
cheerfully refund your original purchase price in full. (Please
see our Warranty for complete
details).
Before
returning any item, you must call for a Return Authorization:
1-800-289-5487.
